Welcome to MasalaPK. By accessing or using our website, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before making a purchase.
If you do not agree with any part of these terms, please do not use our website.
1. General Information
MasalaPK provides spices, masalas, and related food products for online purchase. We reserve the right to update, modify, or change these Terms and Conditions at any time without prior notice.
2. Products & Pricing
- All products are subject to availability.
- We reserve the right to limit quantities of any product.
- Prices are listed in PKR (unless stated otherwise).
- We may change prices at any time without notice.
- We strive to display accurate product descriptions and images; however, slight variations may occur.
3. Orders & Payment
- By placing an order, you agree that all information provided is accurate and complete.
- Orders are confirmed only after successful payment or confirmation (for Cash on Delivery).
- We reserve the right to cancel any order due to pricing errors, stock issues, or suspected fraudulent activity.
4. Shipping & Delivery
- Delivery times may vary depending on location.
- Delays caused by courier services, weather, or unforeseen circumstances are not our responsibility.
- Customers must provide accurate shipping details. MasalaPK is not responsible for delivery issues due to incorrect information.
5. Returns & Refunds
- Due to the nature of food products, returns are only accepted if the item is damaged or incorrect.
- Any complaint must be reported within 24–48 hours of receiving the order.
- Refunds or replacements will be processed after verification.
6. Product Quality
We ensure that all spices and masalas are hygienically packed and handled with care. However, customers are advised to store products in a cool, dry place after opening.
7. Intellectual Property
All content on this website, including text, images, logos, and design, is the property of MasalaPK and may not be copied or used without permission.
8. Limitation of Liability
MasalaPK shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
9. Privacy
Your personal information is handled according to our Privacy Policy. We do not sell or share customer data with third parties without consent, except as required for order processing.
10. Contact Information
If you have any questions regarding these Terms and Conditions, please contact us through our Contact Us page.